Privacy Policy

Last Updated: November 13, 2025

Introduction

Look, we get it - nobody really loves reading privacy policies. But when you're dealing with estate planning, wills, trusts, and other deeply personal legal matters, you deserve to know exactly how we're handling your information. At Astryn Veil Chronos Legal, we take your privacy seriously because we're not just managing data, we're protecting your legacy.

This policy lays out what information we collect, why we need it, and how we keep it safe. We've tried to make it readable without all the usual legal jargon (ironic coming from lawyers, we know). If you've got questions after reading this, just give us a call at (604) 555-2847 - we're happy to chat about it.

What Information We Collect

Here's the thing - estate planning isn't exactly a casual conversation. To do our job right, we need quite a bit of info from you. Here's what we typically gather:

Personal Identifiers

Your name, address, phone number, email, date of birth, Social Insurance Number - basically the stuff that proves you're you. We need this for legal documentation and to stay compliant with Canadian law.

Financial Information

Details about your assets, properties, investments, bank accounts, and debts. Yeah, it's personal stuff, but there's no way around it when we're planning your estate or setting up trusts. We can't protect what we don't know about.

Family & Beneficiary Details

Info about your spouse, kids, other family members, and anyone you want to include in your estate plan. We're not being nosy - we just need to know who matters to you.

Medical & Health Information

Sometimes relevant for elder law matters, guardianship cases, or when setting up advance directives. We only collect what's necessary for your specific situation.

Website Activity

When you visit our site, we collect the usual digital footprints - IP address, browser type, pages viewed, how long you stuck around. Pretty standard stuff that helps us improve the site experience.

How We Use Your Information

We're not selling your data to sketchy third parties or bombarding you with spam. Here's what we actually do with your info:

  • Provide Legal Services: Draft your wills, set up trusts, handle probate matters, navigate tax implications - you know, the stuff you hired us for.
  • Client Communication: Send you updates about your case, answer your questions, schedule meetings, and generally keep you in the loop.
  • Legal Compliance: Meet our professional obligations under Canadian law, including record-keeping requirements and regulatory reporting.
  • Billing & Payments: Process invoices, accept payments, maintain financial records (we've gotta keep the lights on somehow).
  • Improve Our Services: Analyze trends, identify common issues, and figure out how we can serve you better.

Sharing & Disclosure

We're not in the habit of gossiping about our clients. Your information stays confidential except in these specific situations:

With Your Consent: If you tell us it's okay to share your info with someone, we'll do it. Simple as that.
Service Providers: Sometimes we work with other professionals - accountants, appraisers, financial advisors, IT services. They only get what they need to do their part of the job, and they're bound by confidentiality agreements too.
Legal Obligations: If a court orders us to disclose something, or if there's a legal requirement under Canadian law, we've gotta comply. We're lawyers - we're not about to break the law ourselves.
Business Transfers: In the unlikely event we sell the practice or merge with another firm, your files would transfer to the new owners. They'd be bound by the same confidentiality rules.

How We Keep Your Information Safe

Security isn't just important to us - it's everything. We've invested in multiple layers of protection because your trust matters more than our bottom line.

Digital Security

Encrypted file storage, secure email systems, firewalls, regular security audits, and multi-factor authentication. Our IT infrastructure follows industry best practices.

Physical Security

Our office has controlled access, locked file cabinets, and secure document destruction. Paper files are treated with the same care as digital ones.

Staff Training

Everyone on our team receives regular training on privacy, confidentiality, and security protocols. It's not optional - it's part of working here.

Limited Access

Only team members who need your information to serve you actually get access to it. We operate on a strict need-to-know basis.

That said, no system is 100% hack-proof. We do everything humanly possible to protect your data, but we can't guarantee absolute security. What we can promise is that we'll notify you immediately if there's ever a breach.

How Long We Keep Your Information

We don't hold onto your stuff forever just for kicks. But legal files aren't like old magazines you can just toss out either. Here's our approach:

Client files are kept for a minimum of 10 years after your matter closes. That's partly because the Law Society of British Columbia requires it, and partly because estate matters can have long tails - disputes can pop up years later, and you might need those records.

Some documents, especially those related to trusts or ongoing estate administration, might be kept indefinitely because they're part of living arrangements that don't really "close."

When we do destroy records, we do it securely - shredding for paper files, secure data wiping for digital stuff. Your information doesn't end up in a dumpster somewhere.

Your Rights Regarding Your Information

This is your data we're talking about. You've got rights, and we respect them:

You can request copies of your personal information we have on file. We'll provide it within 30 days (usually faster, but we're giving ourselves wiggle room in case your file's massive).

If something's wrong or outdated, let us know and we'll fix it. Accuracy matters, especially in legal documents.

You can ask us to delete your information, but here's the catch - we might not be able to if we're legally required to keep it. We'll be honest about what we can and can't delete.

If you don't want us using your info for a particular purpose (like marketing), just say so. We'll stop. No hard feelings.

If you're moving to another lawyer, we'll transfer your file in a usable format. We're professionals - we don't hold your stuff hostage.

To exercise any of these rights, shoot us an email at counsel@astrynveilchronos.info or call (604) 555-2847. We'll need to verify your identity first (can't just hand out client files to anyone who asks), but then we'll take care of it.

Cookies & Tracking Technologies

Our website uses cookies - not the chocolate chip kind, unfortunately. These are small files that help the site work better and give us insights into how people use it.

Cookie Type Purpose Can You Disable?
Essential Cookies Make the site actually work - login functionality, security features, basic navigation Not really, or the site won't function
Analytics Cookies Tell us which pages people visit, how long they stay, where they click - helps us improve things Yep, through your browser settings
Preference Cookies Remember your choices like language settings or font size Sure, but you'll have to reset preferences each visit

You can adjust your browser settings to block cookies, but some parts of the site might not work as smoothly. Most browsers have pretty straightforward cookie management tools.

Third-Party Links & Services

Sometimes our website links to other sites - maybe legal resources, government pages, or financial planning tools. Here's the deal: once you click away from our site, you're playing by their privacy rules, not ours.

We try to only link to reputable sites, but we can't control or take responsibility for their privacy practices. Give their policies a read before you share any personal info with them.

Changes to This Privacy Policy

Privacy laws evolve, technology changes, and sometimes we need to update our practices. When we make significant changes to this policy, we'll let you know - either through email or a notice on our website.

The "Last Updated" date at the top of this page shows when we last revised things. We're not gonna sneak changes past you. If you keep using our services after we post updates, that means you're cool with the new terms.

Questions About Privacy?

If something in this policy doesn't make sense, or if you've got concerns about how we're handling your information, don't hesitate to reach out. We'd rather answer your questions now than have you worry about it.

Get In Touch

Phone: (604) 555-2847

Email: counsel@astrynveilchronos.info

Address: 2800 - 1055 West Georgia Street, Vancouver, BC V6E 3P3

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we've mishandled your personal information. We hope it doesn't come to that, but you should know it's an option.

Consent Management

By using our services and this website, you're agreeing to the practices described in this privacy policy. If you're not comfortable with how we handle information, you've got the right to not use our services - though we hope you'll trust us to protect your legacy.

You can withdraw consent at any time by contacting us, though this might affect our ability to provide certain services (hard to draft a will without any information, after all).